Customer care advisor wearing a headset — illustrative visual Team of smiling advisors wearing headsets Advisors with headsets at work in a bright office Advisors with headsets on a contact centre floor Team of advisors with headsets lined up at their workstations

YOUR CUSTOMER RELATIONS PARTNER

Conversations that create value

Tunisia Call Center supports your customer relations with tailored solutions to grow your business and strengthen customer loyalty.

  • 2015founded
  • 10specialised services
  • B2B / B2Ctargets
  • Tailor-madeassignments

OUR SERVICES

Tailored solutions for your performance

View all services
Blooming Date

Appointment setting

Turn initial contacts into appointments that match your sales team’s objectives, for both B2B and B2C campaigns.

Hard sale

Telesales

Present your products and services to a focused audience through a structured sales approach aligned with your brand.

nice reception

Call answering

Entrust your company’s call answering to a team working to your instructions and routing each enquiry appropriately.

Happy-sale

After-sales service

Support after-sales enquiries with clear communication, structured information gathering and appropriate follow-up.

Digital Dashboard

Hotline & support

Organise incoming technical support requests and route them using your knowledge base and agreed procedures.

Checked product

Telephone surveys

Gather feedback from customers and prospects through telephone questionnaires designed around your objectives.

Illustrative visual of a contact centre floor

ABOUT US

A committed team
for your success

Tunisia Call Center supports businesses with outsourced customer relations. Based in Sousse, we work with you to define services that fit your business and its needs.

Learn more
  • 2015founded
  • 10specialised services
  • B2B / B2Ctargets
  • Tailor-madeassignments

Let’s talk about your project

Tell us what you need so we can define the scope of your support together.

Request a quote